negative comments | Randall Reilly

negative comments

3 steps to respond to negative customer reviews

August 13, 2020

Negative reviews can feel daunting, but ignoring them isn’t the answer. In fact, you can turn a negative review into…

5 Important Tips for Handling Negativity on Social Media

June 13, 2014

Not so long ago, customer complaints were rarely made public. Back when the only methods of mass communication were print,…