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The Art of the Call: Inbound vs. Outbound | Listening In with Seth

Today on Listening In

It’s no secret that inbound calls are extremely valuable, that’s why we tend to focus on them so much. However, outbound phone calls tend to make up the majority of calls for recruiters. So, wouldn’t it stand to reason that they deserve a little love too?

Today Seth breaks out the notes, introduces his 3 I’s, 4 P’s, and discusses how inbound and outbound calls should be handled.

Want More Listening In?

You can watch the entire series of Listening In on the Listening In page of our Randall Reilly site or over on the Listening In YouTube playlist. If today’s episode just wasn’t enough, check out the previous episode, Patterns vs. Scripts.