Your Next Hire Might Be Hanging Up Right Now

Picture this. A driver is parked between loads, looking for their next job. They pull up a few postings, compare lanes and pay, and then make a real commitment. They tap the call button on your ad because they want to talk to someone about working for you. The phone rings.And rings.And rings… No answer. […]
Are You Falling Into This Common Driver Recruiting Trap?

Missed calls aren’t something to shrug off. They don’t stay a recruiting problem for long, they inevitably show up in your bottom line.
5 Legit Ways to Work After-Hours Driver Leads

What happens when a driver calls at 6:07 p.m. on a Friday? If you’re like most fleets, they go to voicemail. Recruiting teams across the country spend tens of thousands of dollars every month to generate interest, only to let many of those opportunities slip by because no one was available to pick up the […]
Only one AI is built for truck drivers. This one.

Answering the phone is the minimum in driver recruiting. We love inbound phone calls. Big intent + lowest cost per hire. We coach our recruiters to have great conversations with qualified truck drivers. So we always answer the phone…right? Actually, no we’re not. Not even close. A recent study revealed 70% of drivers calling never […]
We let AI handle driver recruiting calls. Here’s what happened.

If you’ve been in driver recruiting for more than a day, you know that inbound calls are gold. They’re your best, lowest-cost leads. When a driver calls you, you know they’re interested and ready to talk about your jobs right now. So what’s the deal with all these missed phone calls? Research shows that 61% […]
Make Connections with Recap Emails | Listening In

You’ve just had a great conversation with a prospect. Now what? Remember, you’re most likely not the only one they’re talking to, and over time details can become fuzzy or confused. If you had a great experience and think they’d be a good fit, you need to make sure they make the connection and associate that great call with YOU and not mix it up with someone else. And that’s where the recap email comes in!!!
The Right Way to Scale Hiring Without Losing Quality

When trucking fleets struggle to hire drivers, their first instinct is to push harder on job ads, increase pay, or shorten the hiring process. But if that were the solution, turnover wouldn’t be at crisis levels, and fleets wouldn’t be facing an ever-growing driver shortage. The real problem isn’t just hiring more drivers. It’s hiring […]
What to Expect from Driver Expectations | Listening In

To succeed at driver recruiting you have to constantly strive to get better. If you don’t know what drivers are expecting when they reach out to a fleet how can you possibly hope to address their concerns? On today’s episode Seth tackles the subject and reveals some key expectations you should be ready to address on your driver recruiting calls.
Every Day Without a Driver Hurts Your Bottom Line

Many fleets focus on filling driver vacancies—but fewer consider the cost of how long it takes to do it. With every passing day that a truck sits idle, revenue is lost, routes are disrupted, and the strain on existing drivers increases. But the real cost of hiring delays isn’t just financial—it’s operational and strategic. Open […]
3 Big Observations to Kick Your Year Off Right | Listening In
Listening In is back and ready to help you get off to a great start in 2025. Today we take a look at 3 big observations and talk about what you can do with them to set yourself up for success this year.