2 Calls – 1 Recruiter. Does a Year Make a Difference? (Part 1) | Listening In with Seth

Seth is joined by Scott Maldonado to listen to not one, but two calls. Together they’ll listen to how the same recruiter handles two different calls about a year apart. Does the year really make a difference in the recruiter’s performance or the outcome of the call? Has the recruiter improved in any way? Or … are they just going through the motions? Watch to find out what the guys have to say.
Can a Driver Manager Help This Driver? | Listening In with Seth

This time Seth listens in on a call between a driver having an issue with a pick-up and a driver manager. Why? Recruiting does not stop after the driver is hired!
The Art of the Call: Inbound vs. Outbound | Listening In with Seth

It’s no secret that inbound calls are extremely valuable, that’s why we tend to focus on them so much. However, outbound phone calls tend to make up the majority of calls for recruiters. So, wouldn’t it stand to reason that they deserve a little love too?
Driver Recruiting Calls: Patterns vs. Scripts | Listening In with Seth

Seth listens to three different calls fielded by the same recruiter on different days. What will he learn? Will any patterns begin to take shape? Would the recruiter benefit from sticking to a script? Watch and find out what Seth has to say!
Ad Confusion w/ Travis Bacon | Listening In With Seth

On today’s episode Seth is joined by former driver recruiter and Prime Inc.’s current Recruiting Manager, Travis Bacon. Join us as they listen in on a new call and give their thoughts on what went right, what went wrong, and how the recruiter could have done better.
Listening In With Seth | Ad Confusion w/ Travis Bacon
On today’s episode Seth is joined by former driver recruiter and Prime Inc.’s current Recruiting Manager, Travis Bacon. Join us as they listen in on a new call and give their thoughts on what went right, what went wrong, and how the recruiter could have done better.
Listening In With Seth | The 3 C’s of Email Communication

On today’s episode, Seth brings his unique recruiting insight to another aspect often overlooked in driver recruiting: recruiting emails. What works? What doesn’t?
Listening In With Seth | Adapting to the Driver w/ Robin Tidmore

Randall Reilly’s Robin Tidmore, Director of Client Solutions, sits down with Seth to listen to his latest call. Together they go over what they think went right … and wrong with the call.
Listening In With Seth | Countdown Edition w/ Geno Dykes

On today’s episode of Listening In, Seth welcomes guest Geno Dykes. Together they countdown their top three takeaways from our latest call.
Listening in with Seth | What We Can Learn from 20,000 Phone Calls

For today’s episode we thought one phone call just wasn’t enough. So, instead of focusing on one phone call, Seth covers 20,000! Using data collected over the course of weeks Seth breaks down what we can learn from 20,000 phone calls on today’s special episode. A full download of the information is available below. Enjoy!