Make Connections with Recap Emails | Listening In

You’ve just had a great conversation with a prospect. Now what? Remember, you’re most likely not the only one they’re talking to, and over time details can become fuzzy or confused. If you had a great experience and think they’d be a good fit, you need to make sure they make the connection and associate that great call with YOU and not mix it up with someone else. And that’s where the recap email comes in!!!
The Right Way to Scale Hiring Without Losing Quality

When trucking fleets struggle to hire drivers, their first instinct is to push harder on job ads, increase pay, or shorten the hiring process. But if that were the solution, turnover wouldn’t be at crisis levels, and fleets wouldn’t be facing an ever-growing driver shortage. The real problem isn’t just hiring more drivers. It’s hiring […]
What to Expect from Driver Expectations | Listening In

To succeed at driver recruiting you have to constantly strive to get better. If you don’t know what drivers are expecting when they reach out to a fleet how can you possibly hope to address their concerns? On today’s episode Seth tackles the subject and reveals some key expectations you should be ready to address on your driver recruiting calls.
Every Day Without a Driver Hurts Your Bottom Line

Many fleets focus on filling driver vacancies—but fewer consider the cost of how long it takes to do it. With every passing day that a truck sits idle, revenue is lost, routes are disrupted, and the strain on existing drivers increases. But the real cost of hiring delays isn’t just financial—it’s operational and strategic. Open […]
3 Big Observations to Kick Your Year Off Right | Listening In

Listening In is back and ready to help you get off to a great start in 2025. Today we take a look at 3 big observations and talk about what you can do with them to set yourself up for success this year.
The Key to Recruiting and Holiday Hires | Listening In

Recruiting is always difficult, but the holiday season adds an extra layer of difficulty. Seth talks to Dorian Jones about his technique and approach.
What Do Drivers HATE? Here’s What the Polls Say | Listening In

On today’s episode we’ll be focusing on drivers. Instead of listening to phone calls, we’ll listen to drivers in a different way by going over some recent Truckers News poll and survey results.
Coronavirus is Here and We Need Our Truckers More Than Ever

[acf field=”embed_code”] We often forget just how fragile we humans are. In today’s modern age, widespread epidemics seem like a thing of the past. Especially in places like here in the United States. Modern vaccines and antibiotics have helped us stave off deadly viruses and illnesses that would have once ravaged us. That is…until coronavirus. […]
Trucking’s Top Rookie for 2019 is . . .

Listen to the article: [acf field=”embed_code”] This year’s Great American Trucking Show has come and gone. One of the many featured events at this year’s show was announcing the winner of the 2019 Mike O’Connell Trucking’s Top Rookie Award. This year’s winner is Stevens Transport driver and Army veteran, Dwight Arnold. Though new to the […]
Last Chance to Nominate Trucking’s Top Rookie

Listen to the article: [acf field=”embed_code”] Don’t miss out on your chance to nominate your pick for trucking’s top rookie. The winner of the 2019 Mike O’Connell Trucking’s Top Rookie Award will be announced on August 23rd at the Kay Bailey Hutchison Convention Center in Dallas, Texas at this year’s Great American Trucking Show (GATS). […]